No cash refunds will be made for cancellations.ĭeliveries failed and returned to us from the shipper will have the shipping cost automatically deducted from the total refund amount. Any approved cancellations out of goodwill will be refunded fully in store credits equivalent to the value of the initial order placed. There will strictly be no cancellation of orders, unless approved by our team. H2hub holds the right to refuse refunds for watches that cannot be personalized or upgraded. We will refund you the full amount of the service costs that you have paid for. In the event that you have purchased our personalization services or sapphire crystal upgrades but the watch cannot be personalized or have the crystal upgraded. Personalization/sapphire crystal upgrades Defective items have to be brought to our attention within 2 days of item delivery.įor watch repairs, customers are responsible for shipping fees, freight charges, and any applicable customs taxes and duties. Returns and refunds will only apply to items that are defective. Processing will take up to 2 working days. Upon receiving the returned product in satisfactory condition, customers will be refunded with store credit, which can be used for your next purchase. All valid exchange items must be mailed to us within 7 working days upon confirmation of exchange from H2 Hub after which the exchange will be deemed as invalid. Return requests have to be submitted to us within 2 days of item delivery. (Applicable for all countries)Ĭustomers must purchase an item from H2 Hub that is of equal or higher value to the undesired product, and return your previous purchase to us. We will send you an additional invoice to cover for the additional charges if necessary. If you are located in a remote area such as Brazil, Russia etc. Or if the shipping fees is high due to the weight of the product, we reserve the right to increase the shipping fees, as charged by the courier services (Up to 50SGD). Store-credits cannot be exchanged for cash. For returns/exchanges of non-defective goods, we will reimburse you with store-credits equal to the price of the product less the shipping costs.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |